16 October 2026 · Product Update

FST Manager: Run a Team of Field Service Technicians From One Account

FST Manager is for anyone who sends more than one field service technician out, such as a small service company or a team lead. Every technician gets their own profile under one account. There is no limit on team size and no per-seat cost.

Each technician keeps their own:

Name, location and public profile
Skills, machines and industries
ID check and certifications
Completed missions and earnings

The account shares:

One payout account
Liability insurance, linked to each profile
One login and one set of notifications
One view of every live booking

How it works

1. Build the team. Add a technician with a first and last name and upload their passport or ID card. FindFST checks each ID, and a profile cannot be sent to a mission until its ID is approved. Upload their CV and past reports, and the FindFST Engine suggests skills, certifications and a bio; nothing reaches the profile until you accept it.

Every technician has their own profile and ID check under one account. From the FST Manager demo, with example data.

2. Apply as any of them. The Apply as selector picks who goes, and the company sees that technician's profile. Quote hourly or a fixed price, and see the platform fee and the company's total before you send it.

The Apply for Mission dialog with Apply as set to a team technician and a fixed price of 2,400 GBP, showing the platform fee and the company's total — Apply as picks who goes, and the fee and the company's total show before you send. From the FST Manager demo, with example data.

3. Give them their own login. Invite a verified technician by email. They see only the missions they are booked on, where they read the brief, log hours and write the report. They cannot see the roster, quotes, payouts or other profiles, and you can revoke the login at any time.

A team technician's own view of a booked mission, with the brief, arrival instructions and site requirements, and only the Details, Timesheets and Report tabs — With their own login, a technician opens only the missions they are booked on. From the FST Manager demo, with example data.

Swapping a technician

On a live booking you can request a different technician from your team, and the company approves the swap. The quote, price and payment stay as agreed, and hours already logged stay with the technician who logged them.

The company's Mission Control with a request to change from one team technician to another, the reason given, and Approve and Decline buttons — The company sees who takes over and why, then approves or declines. From the FST Manager demo, with example data.

Fees and payouts

The company pays the same flat 6% platform fee on top of your quote, whatever the size of your team, and you keep 100% of what you quote. Every mission pays into your one payout account with earnings shown per profile. How you pay your technicians is up to you.

“A team lead knows who should go to which site. The platform is there to hold the IDs, the quotes and the payouts in one place, and leave that decision to them.”Neal Wareing, Founder and CEO of FindFST Sàrl

Creating an account is free. See how it works at findfst.com/fst-manager or in the FST Manager guide.