We believe in fair pay and honest business. You negotiate the rate, and we keep the platform running.
From quote to final payout, here's exactly what happens when you hire a technician through FindFST.
Based on your mission brief, the technician submits a quote covering hourly rate, days on-site, travel, and other costs.
Review the quote in your mission chat. Request revisions, ask questions, or approve as-is.
On approval, choose your overage buffer (0 to 25%, default 10%). This covers legitimate scope creep without re-approval delays. Unused overage is refunded.
You pay the quote, overage, and 6% platform fee via Stripe. Funds are held securely. The technician isn't paid yet.
The technician performs the mission and logs daily timesheets in-platform. You see progress in real time.
On completion, you review and approve the final timesheet plus any additional costs. Funds release automatically based on actual hours worked and costs.
Mission invoice and report are generated, and both parties are asked to review one another.
If any issues, cancellations, or changes arise, a dispute can be filed to resolve.
Unlike agencies that take a massive cut (often 30-50%), we step out of the way.
To ensure secure payments and keep our servers running sharply, we apply two small fees on top of the transaction.
Standard payment processing fee to ensure secure, encrypted financial transactions for every mission.
This sustains FindFST. It covers server costs, development, verification checks, and support to keep the platform sharp.
* The technician receives the full $1,000. The company pays $1,060. Simple.
Deposits are held securely by Stripe until the mission is complete. Here is exactly when and how money comes back to you.
Draft and published missions can be cancelled at any time with no financial implications. Technicians can withdraw a pending application and companies can decline applicants at no cost. No money has moved, so there is nothing to refund.
If a company cancels a booking after the deposit is paid but before the mission is completed, the full quoted mission amount is refunded to the original payment method. The 6% platform fee is non-refundable.
Your deposit is the quoted amount plus the 6% platform fee. On completion, the final cost is calculated from approved timesheets (hours worked at the agreed rate), plus quoted travel and other costs and any approved extra costs. If the final cost is less than the deposit, the difference is refunded automatically. If it is more, you are billed the surplus. The platform fee is 6% of the quoted or actual amount, whichever is higher, so the fee on the original quote is not refunded if fewer hours end up being worked.
If something goes wrong after the deposit is paid, either party can open a dispute in Mission Control. Both sides can communicate, upload evidence, and propose compensation terms. Unresolved disputes can be escalated to FindFST Support for mediation, and refunds are issued according to the agreed or mediated outcome.
All refunds are processed through Stripe back to the original payment method. Timing depends on your card issuer or bank, typically a few business days.